Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes how Vastustar.com (“we,” “us,” “our,” or “Company”) collects, uses, and protects your personal data when you visit our website, use our services, and interact with us. We are committed to safeguarding your privacy and ensuring compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian data protection laws.

Website: vastustar.com
Contact Email: himanshu@vastustar.com
Phone: WhatsApp

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us, including but not limited to:

Identification Information: Name, email address, phone number, residential address
Service Information: Details about your property, space layout, specific consultation needs
Communication Data: Messages, inquiries, and feedback you share with us
Payment Information: Transaction details for consultation services (processed securely through third-party payment gateways)
Technical Data: IP address, browser type, pages visited, time spent on website (via analytics tools)
Cookies & Tracking: Device identifiers and cookie information for user experience optimization

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

Providing Vastu consultation services tailored to your needs
Responding to your inquiries and customer support requests
Processing payments and managing service transactions
Sending service updates, confirmations, and related communications
Improving our website functionality and user experience
Conducting analytics to understand user behavior and website performance
Complying with legal and regulatory requirements
Preventing fraud and ensuring website security
Marketing and promotional communications (with your explicit consent)

4. Legal Basis for Processing

Under the DPDPA 2023, we process your personal data based on:

Consent: You have explicitly provided informed consent for specific processing activities
Contract: Processing is necessary to provide services you have requested
Legal Obligation: We are required to process data to comply with Indian laws
Legitimate Interest: We have a legitimate business interest in processing your data

You retain the right to withdraw consent at any time by contacting us.

5. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: Payment gateway operators, email service providers, and hosting providers who assist in delivering our services (bound by confidentiality agreements)
Legal Requirements: Law enforcement agencies or regulatory authorities when required by law
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred (with prior notification)
Your Consent: With other parties when you explicitly authorize us to do so

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure:

Encrypted data transmission (SSL/TLS protocols)
Secure payment processing through trusted gateways
Regular security audits and updates
Restricted access to personal data (authorized personnel only)
Data breach response procedures and incident management

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and any transmission is at your own risk.

7. Data Retention

We retain your personal data for as long as necessary to:

Provide services and fulfill contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

After these purposes are fulfilled, we delete or anonymize your data within 30 days, unless legal obligations require retention.

8. Your Rights Under DPDPA 2023

As a data subject, you have the following rights:

Right to Access: You can request access to the personal data we hold about you.

Right to Correction: You can request correction of inaccurate or incomplete data.

Right to Erasure: You can request deletion of your personal data (subject to legal exceptions).

Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.

Right to Opt-Out: You can withdraw consent for specific processing activities, including marketing communications.

Right to Lodge Complaints: You can file complaints with the Data Protection Board of India if you believe your rights have been violated.

To exercise any of these rights, please contact us at: himanshu@vastustar.com or call +918755990073

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how you use our website
Marketing Cookies: Used for personalized content and advertisements (requires consent)

You can control cookies through your browser settings. Disabling cookies may affect some website features.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover we have collected data from a minor without parental consent, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of the website constitutes acceptance of changes.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: himanshu@vastustar.com
Phone: WhatsApp
Website: vastustar.com

Last Updated: January 22, 2026